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Returns Policy

Returns Policy

Our return and exchange policy lasts 30 days. To make gifting easier, any orders placed in November and December can be returned or exchanged through the end of January.

To be eligible for a return, your item must be undamaged and in the same condition that you received it. Returns aren't accepted after taking a Sweater Challenge such as the 7 Day Challenge or 5 Adventure Challenge.


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We really appreciate your interest, and if we can help in any way, please email us anytime!

Free Exchanges & Returns

We’re confident this will be your go-to sweater for years. But we understand you may be skeptical. So give it a try. Worry-free.

400+ 5-Star Reviews

We have a wide range of knits that we know you\'ll love, including our sweaters with 200+ 5-star reviews and a ton of first-hand feedback from customers in our Facebook group.

Lifetime Guarantee

If anything ever happens to your sweater over the many years, send it back and we\'ll restore it.